Privacy Policy

1. Introduction and Objectives
See-Thru Windows, Doors and Home Improvements (“See-Thru Group”) values and respects the privacy of its customers and the visitors of the https://see-thruwindows.com website (the “Website”).

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Accordingly, the purpose of this General Privacy Policy (the “General Privacy Policy”) is to provide you with information about how See-Thru Group collects, uses, and shares personally identifiable information it gathers from customers and Website visitors (“PII”). The General Privacy Policy also describes the choices you can make about our use of your PII.

2. About This General Privacy Policy
This General Privacy Policy describes the privacy practices adopted by See-Thru Group.
The General Privacy Policy covers our interactions with customers and visitors, including, but not limited to:
· Use of our Website, including any mobile interface, and web forms;
· Entering into any agreement with any member of the See-Thru Group
· Any type of communication;
· Social media interactions with us on our Website and other third-party websites, such as, but not limited to Facebook, YouTube, Pinterest, TikTok, Instagram and Twitter;
· Viewing our online advertisements or emails; and
· Any interactions with or through our authorized Service Providers (as defined herein).

3. PII We Collect
Our collection efforts are designed to improve your purchasing experience and to provide relevant information about our products, services, and promotions. To do this, we may collect the following PII:

Contact information
We collect the names, cell or home phone numbers, email and/or postal addresses of customers and/or potential clients, who placed an order with us, entered into any agreement with us, completed our online form to request an estimate, appointment, and discuss a project, or to ask us any question, or contacted us for any other reason.

Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Email and Text Communication Terms and Conditions (available at: https://see-thruwindows.com/terms-and-conditions/.

Additionally, we may collect your purchase history, billing addresses, an electronic signature (when necessary or advisable), and other digital contact information. We may also collect information that you provide to us about others.

Payment and Financing Information
When you make a purchase, we may collect your payment information, including information from your credit or debit card, check, PayPal account, or gift card.
If you apply for a See-Thru Group-administered loan or financing, we might collect any other information related to your application.

Demographic Information
We may collect information about reviews you submit and other data like your age and gender.

Usage Data
We collect and process usage data that includes information about how you use our Website, products, and services.
We might also track the pages you visit, look at which website you came from, or which website you visit when you leave us. We collect this information using the tracking tools described in the Cookie Policy available at
https://see-thruwindows.com/cookie-policy/

Aggregated Data
We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your PII but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect aggregated data with your PII so that it can directly or indirectly identify you, we treat the combined data as PII which will be used following this General Privacy Policy.

Social Media Information, and Information Provided Electronically
If you interact with us on social media, such as, but not limited to Facebook, YouTube, Pinterest, TikTok, Instagram, and Twitter, we may collect your username, other PII, and any of the information or content that you provide through our Website, device applications, or online forums.

Technical and Geolocation Data
We collect technical data that includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform (collectively, the “Technical Data”), and other technology on the devices you use to access this Website.

If you use our mobile website (including the Website), mobile applications, or other smart device applications, we may collect location data obtained from your device (including the IP address). If you use our website, we may collect location data obtained from your IP address. For more information, please consult our Cookie Policy https://see-thruwindows.com/cookie-policy/

Employment Information
If you apply for an employment opportunity, we may collect certain PII that you provide to us (whether it be in a resume, cover letter, or similar employment-related materials, or any applicable pre-screening questions). Concerning our current respective employees, we collect their PII for employment-related purposes, as permitted by applicable law. We may also collect the PII of our respective employees when it is necessary for rendering services by See-Thru Group.

PII Collected Through the Free In-Home Consultation Form
The Free In-Home Consultation is an optional form to fill out if you are interested in a See-Thru Group product. You do not have to fill out the form to browse our website online. When filling out the form, you are asked for PII such as your name, address, phone number, and email address that you select. This information may be used to help our sales representatives contact you to answer any questions or provide you with a free in-home consultation appointment.

Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Email and Text Communication Terms and Conditions https://www.see-thruwindows.com/terms-and-conditions/

4. How PII is Collected
We collect PII directly from you or others if they provide your PII to us.
To illustrate the manner we collect PII, below we list just some examples of how and when we may collect PII from you:

· During your Website visit or through a completed form;
· If you upload or share a photo, a video, or a comment, submit a request, submit any information, or post other digital content through Website, applications, or via social media interactions on third-party websites like Facebook or Twitter;
· If you register for a referral program or apply for a See-Thru Group-managed loan or financing;
· If you participate in a survey, provide feedback regarding See-Thru Group services, or decide to post a review;
· If you participate in a sweepstakes, contest, promotion, program, clinic or workshop;
· If you request a quote, warranty, or other information;
· If you use a rebate;
· If you apply, inquire about employment, or when you accept our employment offer;
· If you provide PII to our employee or other agent during a phone conversation (please, note that such conversations are not recorded in California, Illinois, Texas, and Washington) or in any other type of communication with any of our employees or other agents; or
· In connection with your interactions with us as a registered user of our Website.

We may collect your PII through automated technologies or interactions, and as you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. More details thereon are included in our Cookie Policy.

We may get PII about you from other sources, such as third-party business partners, such as Google Analytics. We may collect PII about you from a friend or other relative. For example, if your friend provides your PII through one of our refer-a-friend type features.

If you use one of these features, please ensure that you only submit email addresses and other PII of individuals, with whom you have a close personal or family relationship, who would be interested in receiving the communication, and who have authorized you to share their email address and other PII.

5.    How We Use PII
We use the PII we collect for our business purposes, including:
To respond to your questions and requests.

Examples include, but are not limited to:
· Fulfilling orders, ensuring proper delivery/installation, or providing services (e.g. delivering an electronic copy of your receipt);
· Answering questions about services, products, and projects, providing estimates, booking a consultation, and making appointments;
· Administering your participation in a contest, sweepstakes, or other promotion, including shipping any prizes you might have won;
· Registering you for a particular website, referral program, or extended warranty service or providing you with information regarding programs or services;
·  Processing a service request;
·  Responding to a product or service review.

Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Email and Text Communication Terms and Conditions available at https://www.see-thruwindows.com/terms-and-conditions/

To agree with you.
We may use your PII to negotiate an agreement with you, agree with you, and store the agreement for our records.

To improve our products and services.
We may use your PII to make Website, device application, or product and service improvements, and also to identify certain trends or preferences in websites and mobile applications.
We might use your PII to customize your experience with us. We may collect information about your activities and interactions with various devices and link that information. Through cross-device linking, we provide customers with a consistent experience across devices used. We may also combine information we get from you with information about you we have received from third parties or publicly available sources to assess trends and interests.

For security and loss prevention purposes.
We may collect/use your PII to protect our business, our facilities, customers, our respective employees, or our website. For example, we might use cameras in our stores to track store traffic and stock.

For our marketing.
In certain circumstances, we may send you communications about special promotions or offers via regular mail, email, or other electronic channels, including ads on social media platforms. We may send you emails if you have registered on the Website, indicated that you want to receive this information, or if you gave us your information at one of our stores or events. We may also notify you of new Website features or product and service offerings.

To manage our communications with you, follow the instructions in the “Privacy Preferences” section of this General Privacy Policy below. We may use information collected across different online services and the various devices you use to deliver marketing communications (including online ads) based on your interests. For example, if you view a product on our website, you may see ads for that product on our third-party websites and applications.

Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Email and Text Communication Terms and Conditions available at https://www.see-thruwindows.com/terms-and-conditions/

To communicate with you about your account, our programs, your feedback, and any rebates.
We may contact you to inform you about changes to this General Privacy Policy, the Terms of Use of our Website or device applications, or changes to any of our programs in which you might be enrolled. We may also tell you about issues with your orders or if there is a product or service rebate, or we may ask for your feedback or review of services rendered and/or products sold by See-Thru Group.

For employment purposes.
We may use the PII you provide in connection with a job application or related inquiry for processing and responding to your application or inquiry. We may further use your PII when you accept our employment offer to comply with obligations imposed on See-Thru Group by applicable law, or when and as it is necessary for rendering services by See-Thru Group.

For social media.
When you engage with our content through third-party social networking websites, plug-ins, and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media services to deliver the content or as part of the operation of the Website, plug-in or application. Social media platforms may collect information about your use of our services and may notify other users of the platform about your activities on our website and device applications. Social media services may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the companies providing the features.

For quality purposes (including identifying trends and efficiencies)
Except for California, Illinois, Texas, and Washington, we may use PII recorded during phone calls for training and quality management purposes. Please, note that such recorded calls may be shared with some other third-party processor of our choice, that will be hosting, and/or processing the recordings and/or will be preparing a transcript thereof. For further information on call recordings, please refer to the “Call Recordings” section of this General Privacy Policy.

For other uses, we may disclose to you.
We may use your PII for other purposes consistent with those for which it was collected. We may also use your PII, as permitted or required by applicable law, including but not limited to, upon receiving, and by, your consent.

6.    Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share PII with our Service Providers, such as, but not limited to, Google, Facebook, Medallia, RDI, TigerTel, Bullhorn, Ultipro, and Bing. We might also authorize our Service Providers to collect PII on our behalf. Some Service Providers may be located outside of the United States and/or Canada. These Service Providers may also have their privacy statements that stipulate the manner, in which they will collect, use, and disclose (process) PII. We encourage you to review each Service Provider’s privacy statement. We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions. No mobile information will be shared with Service Providers for marketing/promotional purposes. This opt-in is specific to text messaging.

To offer financial products.
We use Service Providers to offer financial products, such as Wells Fargo, Snap, Greensky, Aqua Finance, Fortiva & Genesis Credit Loans/financings. We may share PII about you with these Service Providers to provide you with tailored information about products and services and special offers. These Service Providers also have their privacy statements that stipulate the way they will collect, host, process, use, and disclose PII. We encourage you to review each Service Provider’s privacy statement at the time you submit your application for financial products.

With any buyer successor to all or part of our business.
We may share, dispose of, assign, or otherwise disclose your PII to any prospective acquirer or assignee of all or part of the assets or shares of any of See-Thru Group’s businesses (or any portion thereof), either in the ordinary course or in connection with bankruptcy proceedings, in liquidation or other similar proceedings, to the extent that your PII is part of the transaction.

To comply with applicable law.
We will disclose PII to respond to a court order or subpoena. We may also disclose PII if a government agency or investigatory body files a request.

With our business partners.
We might share PII with one of our franchisees or a business partner, who is running a joint promotion with us, who provides a product or service in partnership with us, who is collecting from clients and prospective clients reviews of our services or feedback thereon, or with whom we share PII of clients and prospective clients due to the overlap between the location of business partners, and residency of such clients and prospective clients (so-called “lead sharing”). These franchisees and business partners could also have their privacy statements that set out the manner, in which they will collect, process, host, use, and disclose PII. We encourage you to review each such franchisee or business partner’s privacy statement before signing on with them.

To protect us, or a third party.
We will disclose PII if we suspect fraud, or in any other case to protect us, or any third party. We will also share PII as part of an investigation. We may also disclose PII to assist us in collecting a debt owed by you.

For quality insurance purposes (including identifying trends and efficiencies)
Except for California, Illinois, Texas, and Washington, where our phone conversations with you will not be recorded, we will share the recordings of our other conversations with you and the related PII collected during such conversations by your request.

7.    Your Privacy Preferences

You can register or change your preferences to receive or not receive marketing communications from us by emailing us. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, responding to customer service inquiries, asking you to review a product or service you have ordered, or notifying you of product or service rebates. If, in the future, you do indeed want to receive marketing communications from us we will remove your PII from our opt-out database.
For more information about how we may collect information to provide you with interest-based ads or learn about our users’ interests and how you may register your preferences, please visit our Cookie Policy.

8.    Our Sites and Children
Our Website and device applications are not created for children. No minor may provide any PII to us or on the Website. We do not knowingly collect PII from minors. If you are a minor, do not use or provide any PII on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any PII about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received PII from a minor without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor, please contact us at privacy@see-thruwindows.com

Minors in some jurisdictions may have additional rights concerning their PII based on their age. As appropriate, please refer to the provisions applicable to these jurisdictions (Quebec, California, Nevada, Colorado, Connecticut, Virginia, and Utah, as well as Europe, including the United Kingdom).

9.    Calls Recordings
Except for inbound and outbound calls by and between our employees or our agents/representatives and residents of California, Illinois, Texas, and Washington, inbound and outbound calls by and between our employees or our agents/representatives and residents of all other States and provinces could be recorded for quality purposes.

In case of inbound calls, a pre-recorded message informing the calling party about the call being recorded will be played before the conversation may commence, and in case of outbound calls, our employees shall announce verbally to the other party, before the conversation may commence, that the conversation will be recorded.

The fact that you continue the conversation following this message or announcement shall be deemed to constitute your consent to the recording of the conversation. Please, note that your consent to having the calls recorded is voluntary and may be withdrawn at any time. To withdraw your consent, you will need to do so in clear terms. In such a case, we will cease the current recording, if any, and we will also promptly comply with your instructions regarding any prior or subsequent communications. Recorded conversations will further be shared with some other third-party processor of our choice, that will be hosting and processing the recordings and will be preparing a transcript thereof.

The purpose processing of call recordings and preparing a transcript thereof is to evaluate and improve the quality of our customer service and identify trends and efficiencies. Such transcripts will be further also used in the process of reviewing the quality of services rendered by our employees, and their overall performance.

The recordings may also be hosted on third-party servers or the cloud.

10. Security and Links
While we use industry-standard means to protect our Website and your PII, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot guarantee use of our website or mobile applications is 100% secure. We encourage you to use caution when using the Internet. Our website contains links to third-party websites. If you click on one of those links, you will be taken to websites we do not control. This General Privacy Policy does not apply to the information collected or processed by those websites. You should carefully read the privacy policies of other websites. We are not responsible for third-party websites.
By providing your PII on the Website, entering into an agreement with us, or interacting with us in such a way that you have provided your PII to us, you agree that your PII could be collected, hosted, transferred, stored, and further used or processed in Canada, and/or in the USA and/or via cloud computing.

11. Contact Us
If you have additional questions, you may call us at 1-877-733-8478 or reach us by email at privacy@see-thruwindows.com You can write to us at 2640 Crain Hwy, Waldorf, MD 20601.

12. Notice to Virginia Residents
Virginia privacy laws provide their state residents with rights to:

– Confirm whether we process their personal information;
– Access and delete certain personal information;
– Data portability; and
– Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:
– Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose; and
– Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please email See-Thru Group at any time at: at any time at privacy@see-thruwindows.com
– To appeal a decision regarding a consumer right request you should file an appeal to the local data privacy authority, indicated by each privacy state law, and follow the procedure indicated therein.

13. Privacy Policy

INTRODUCTION
See-Thru Windows, Doors & Home Improvements provides you with the following information:

1.IMPORTANT INFORMATION AND WHO WE ARE
2.THE DATA WE COLLECT ABOUT YOU
3.HOW IS YOUR PERSONAL DATA COLLECTED?
4.HOW WE USE YOUR PERSONAL DATA
5.DISCLOSURES OF YOUR PERSONAL DATA
6.DATA SECURITY
7.DATA RETENTION
8.YOUR LEGAL RIGHTS
.GLOSSARY

1.  IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY POLICY
General Privacy Policy aims to give you information on how See-Thru Windows, Doors & Home Improvements collects and processes personal data through your use of its Website, including any data you may provide through the Website when you sign up for our newsletter or marketing emails, or make any inquiry for information from us, or contact us to set up an appointment.
The Website is not intended for children, and we do not knowingly collect data relating to children.

THIRD-PARTY LINKS
The Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. See-Thru Windows, Doors & Home Improvements does not control these third-party websites and is not responsible for their privacy statements. When you leave the Website, we encourage you to read the privacy policy of every website you visit.

2.  DATA WE COLLECT ABOUT YOU

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
See-Thru Windows, Doors & Home Improvements may collect, use, store, and transfer different kinds of personal data about you which it has grouped as follows:
– Identity Data includes name, username or similar identifier, title.
– Contact Data includes location address, email address, and telephone numbers.
– Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
– Profile Data includes your interests, preferences, feedback, and any survey responses.
– Usage Data includes information about how you use our Website, products, and services.
– Marketing and Communications Data includes your preferences in receiving marketing from See-Thru Windows, Doors & Home Improvements and your communication preferences.
See-Thru Windows, Doors & Home Improvements also collects, uses, and shares Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, See-Thru Windows, Doors & Home Improvements may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if See-Thru Windows, Doors & Home Improvements does combine or connect Aggregated Data with your data so that it can directly or indirectly identify you, See-Thru Windows, Doors & Home Improvements does treat the combined data as personal data which will be used under this GDPR Privacy Policy.
Except for employment-related information, and subject to applicable law, See-Thru Windows, Doors & Home Improvements does not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Except for employment-related information, and subject to applicable law, See-Thru Windows, Doors & Home Improvements does not collect information about criminal convictions and offenses.

IF YOU FAIL TO PROVIDE PERSONAL DATA
Where See-Thru Windows, Doors & Home Improvements needs to collect personal data by law, or under the terms of a contract it has with you, and you fail to provide that data when requested, See-Thru Windows, Doors & Home Improvements may not be able to perform the contract it has or is trying to enter into with you (for example, to provide you with goods or services). In this case, See-Thru Windows, Doors & Home Improvements may have to cancel a product or service you have therewith, but See-Thru Windows, Doors & Home Improvements will notify you if this is the case at the time.
3.  HOW IS YOUR DATA COLLECTED?
See-Thru Windows, Doors & Home Improvements uses different methods to collect data from and about you including through:
– Direct interactions. You may give See-Thru Windows, Doors & Home Improvements your data by filling in forms or by corresponding with See-Thru Windows, Doors & Home Improvements by post, phone, email, or otherwise. This includes personal data you provide when you:
o   contact See-Thru Windows, Doors & Home Improvements with an enquiry;
o   request marketing to be sent to you or subscribe to any newsletters or other information we make available from time to time;
o to enter a promotion or survey;
o   talk to any of See-Thru Windows, Doors & Home Improvements Employees over the phone or
o   give See-Thru Windows, Doors & Home Improvements feedback.

– Automated technologies or interactions. As you interact with the Website, See-Thru Windows, Doors & Home Improvements will automatically collect Technical Data about your equipment, browsing actions, and patterns. See-Thru Windows, Doors & Home Improvements collect this personal data by using cookies, server logs, and other similar technologies. See-Thru Windows, Doors & Home Improvements may also receive Technical Data about you if you visit other websites employing our cookies. Please, see the Cookie Policy available at: https://see-thruwindows.com/cookie-policy/ for further details.

Third parties. See-Thru Windows, Doors & Home Improvements will receive Technical Data relating to you from Google Analytics.

4. HOW SEE-THRU WINDOWS, DOORS & HOME IMPROVEMENTS USE YOUR DATA
See-Thru Windows, Doors & Home Improvements will only use your data when the law allows it to. Most commonly, See-Thru Windows, Doors & Home Improvements will use your data in the following circumstances:
Where See-Thru Windows, Doors & Home Improvements need to perform the contract it is about to enter into or has entered into with you.
Where it is necessary for its legitimate interests and your interests and fundamental rights do not override those interests.
Where See-Thru Windows, Doors & Home Improvements need to comply with a legal obligation.
Generally, See-Thru Windows, Doors & Home Improvements does not rely on consent as a legal basis for processing your data although it will get your consent before sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting See-Thru Windows, Doors & Home Improvements

PURPOSES FOR WHICH SEE-THRU WINDOWS, DOORS & HOME IMPROVEMENTS WILL USE YOUR DATA
See-Thru Windows, Doors & Home Improvements has set out below, in a table format, a description of all the ways See-Thru Windows, Doors & Home Improvements plans to use your data, and which of the legal bases it relies on to do so. See-Thru Windows, Doors & Home Improvements has also identified what its legitimate interests are where appropriate.
Note that See-Thru Windows, Doors & Home Improvements may process your data for more than one lawful ground depending on the specific purpose for which it is using your data. Please contact See-Thru Windows, Doors & Home Improvements if you need details about the specific legal basis it is relying on to process your data where more than one ground has been set out in the table below.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer/lead/potential client

(a) Identity
(b) Contact

(a) Performance of a contract with you; (b) Necessary for our legitimate interests (to develop and grow our business)
(c) Consent
To manage our relationship with you which will include:
(b) Asking you for feedback on business or to take a survey
(c) Sending appropriate marketing communications to you
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for legitimate interests (to keep records updated and to study how customers use products/services and to develop and grow its business)
(c) Consent
To enable you to partake in a prize draw, or competition or complete a survey

(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for legitimate interests (to study how customers use   products/services and to develop and grow its business)

To administer and protect See-Thru Windows, Doors & Home Improvements business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)

(a) Identity
(b) Contact
(c) Technical

(a) Necessary for legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
(a) Necessary for legitimate interests (to study how customers use products/services, to develop them, to develop and grow business and to inform of marketing strategy)
(b) Consent

To use data analytics to improve Website, products/services, marketing, customer relationships and experiences

(a) Technical
(b) Usage

Necessary for legitimate interests (to define types of customers for products and services, to keep Website updated and relevant, to develop and grow business and to inform of marketing strategy)
For quality purposes (including identifying trends and efficiencies)

(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
Necessary for legitimate interests (to study how customers use   products/services and to develop and grow its business)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
(a) Necessary for legitimate interests (to develop products/services and develop and grow business)
(b) Consent

MARKETING
See-Thru Windows, Doors & Home Improvements strives to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Where you no longer wish to receive marketing information from us, please contact See-Thru Windows, Doors & Home Improvements at privacy@see-thruwindows.com at any time to let it know and it will cease all marketing communications to you.
Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Email and Text Communication Terms and Conditions available at https://www.see-thruwindows.com/terms-and-conditions/

PROMOTIONAL OFFERS FROM US
See-Thru Windows, Doors & Home Improvements may use your identity, contact, technical, usage, and profile data to form a view on what it thinks you may want or need, or what may be of interest to you. This is how See-Thru Windows, Doors & Home Improvements decides which products, services, and offers may be relevant for you (See-Thru Windows, Doors & Home Improvements calls this marketing).
You will receive marketing communications from See-Thru Windows, Doors & Home Improvements if you have requested information from See-Thru Windows, Doors & Home Improvements or purchased goods or services therefrom and you have not opted out of receiving that marketing, or where you give See-Thru Windows, Doors & Home Improvements consent to market to you.

OPTING OUT
You can ask See-Thru Windows, Doors & Home Improvements to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting See-Thru Windows, Doors & Home Improvements at any time at privacy@see-thruwindows.com
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to See-Thru Windows, Doors & Home Improvements as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

COOKIES
The Cookie Policy applicable to See-Thru Windows, Doors & Home Improvements is included in the Cookie Policy (available at: https://see-thruwindows.com/cookie-policy/

CHANGE OF PURPOSE
See-Thru Windows, Doors & Home Improvements will only use your data for the purposes for which it has collected it unless See-Thru Windows, Doors & Home Improvements reasonably considers that it needs to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact See-Thru Windows, Doors & Home Improvements

If See-Thru Windows, Doors & Home Improvements need to use your data for an unrelated purpose, it will notify you and explain the legal basis that allows See-Thru Windows, Doors & Home Improvements to do so.
Please note that See-Thru Windows, Doors & Home Improvements may process your data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5.  DISCLOSURES OF YOUR DATA
See-Thru Windows, Doors & Home Improvements will not share your data with any parties set out below for the purposes set out in the table “Purposes for which we will use your data” above.

See-Thru Windows, Doors & Home Improvements requires all third parties to respect the security of your data and to treat it following the law. See-Thru Windows, Doors & Home Improvements does not allow its third-party Service Providers to use your data for their purposes and only permits them to process your data for specified purposes and by its instructions.

6. DATA SECURITY
See-Thru Windows, Doors & Home Improvements has put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, See-Thru Windows, Doors & Home Improvements limits access to your data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your data on See-Thru Windows, Doors & Home Improvements’ instructions, and they are subject to a duty of confidentiality.
See-Thru Windows, Doors & Home Improvements has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where See-Thru Windows, Doors & Home Improvements is legally required to do so.

7.  DATA RETENTION
HOW LONG WILL YOU USE MY DATA FOR?
See-Thru Windows, Doors & Home Improvements will only retain your data for as long as reasonably necessary to fulfill the purposes it collected it for, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. See-Thru Windows, Doors & Home Improvements may retain your data for a longer period in the event of a complaint or if it reasonably believes there is a prospect of litigation concerning See-Thru Windows, Doors & Home Improvements’ relationship with you.
To determine the appropriate retention period for personal data, See-Thru Windows, Doors & Home Improvements considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your data, the purposes for which See-Thru Windows, Doors & Home Improvements processes your data and whether See-Thru Windows, Doors & Home Improvements can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law See-Thru Windows, Doors & Home Improvements has to keep basic information about its customers for six years after they cease being customers for certain regulatory purposes.
In some circumstances, you can ask See-Thru Windows, Doors & Home Improvements to delete your data. In some circumstances, See-Thru Windows, Doors & Home Improvements will anonymize your data (so that it can no longer be associated with you) for research or statistical purposes, in which case See-Thru Windows, Doors & Home Improvements may use this information indefinitely without further notice to you.
8.  YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws about your data, including the following:
Request access to your data. This enables you to receive a copy of the personal data See-Thru Windows, Doors & Home Improvements holds about you and to check that See-Thru Windows, Doors & Home Improvements is lawfully processing it; Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data See-Thru Windows, Doors & Home Improvements holds about you corrected, though See-Thru Windows, Doors & Home Improvements may need to verify the accuracy of the new data you provide thereto, Request erasure of your data. This enables you to ask See-Thru Windows, Doors & Home Improvements to delete or remove personal data where there is no good reason for See-Thru Windows, Doors & Home Improvements to continue to process it. You also have the right to ask See-Thru Windows, Doors & Home Improvements to delete or remove your data where you have successfully exercised your right to object to processing (see section “Object to processing” of this GDPR Privacy Policy below), where See-Thru Windows, Doors & Home Improvements may have processed your information unlawfully or where See-Thru Windows, Doors & Home Improvements are required to erase your data to comply with local law. Note, however, that See-Thru Windows, Doors & Home Improvements may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request; Object to processing of your data where See-Thru Windows, Doors & Home Improvements is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object to where See-Thru Windows, Doors & Home Improvements is processing your data for direct marketing purposes. In some cases, See-Thru Windows, Doors & Home Improvements may demonstrate that it has compelling legitimate grounds to process your information which override your rights and freedoms and request restriction of processing of your data. This enables you to ask See-Thru Windows, Doors & Home Improvements to suspend the processing of your data in the following scenarios:
o   If you want See-Thru Windows, Doors & Home Improvements to establish the data’s accuracy.
o   Where you need See-Thru Windows, Doors & Home Improvements to hold the data even if it no longer requires it as you need it to establish, exercise, or defend legal claims.
You have objected to See-Thru Windows, Doors & Home Improvements’ use of your data but See-Thru Windows, Doors & Home Improvements needs to verify whether it has an overriding legitimate ground to use it; Request the transfer of your data to you or a third party. See-Thru Windows, Doors & Home Improvements will provide you, or a third party you have chosen, your data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information for which you initially provided consent for See-Thru Windows, Doors & Home Improvements to use or where See-Thru Windows, Doors & Home Improvements used the information to perform a contract with you; and Withdraw consent at any time where See-Thru Windows, Doors & Home Improvements is relying on consent to process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, See-Thru Windows, Doors & Home Improvements may not be able to provide certain products or services to you. See-Thru Windows, Doors & Home Improvements will advise you if this is the case at the time you withdraw your consent. If you wish to exercise any of the rights set out above, please contact See-Thru Windows, Doors & Home Improvements’ data privacy manager.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your data (or to exercise any of the other rights). However, See-Thru Windows, Doors & Home Improvements may charge a reasonable fee if your request is unfounded, repetitive, or excessive. Alternatively, See-Thru Windows, Doors & Home Improvements could refuse to comply with your request in these circumstances.
WHAT WE MAY NEED FROM YOU
See-Thru Windows, Doors & Home Improvements may need to request specific information from you to help See-Thru Windows, Doors & Home Improvements confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person, who has no right to receive it. See-Thru Windows, Doors & Home Improvements may also contact you to ask you for further information about your request to speed up its response.
TIME LIMIT TO RESPOND
See-Thru Windows, Doors & Home Improvements tries to respond to all legitimate requests within one month. Occasionally it could take See-Thru Windows, Doors & Home Improvements longer than a month if your request is particularly complex or you have made several requests. In this case, See-Thru Windows, Doors & Home Improvements will notify you and keep you updated.

9.  GLOSSARY

LAWFUL BASIS
Legitimate Interest means the interest of the See-Thru Windows, Doors & Home Improvements business in conducting and managing its business to enable it to give you the best service/product and the best and most secure experience. See-Thru Windows, Doors & Home Improvements makes sure it considers and balances any potential impact on you (both positive and negative) and your rights before See-Thru Windows, Doors & Home Improvements processes your data for its legitimate interests. See-Thru Windows, Doors & Home Improvements does not use your data for activities where its interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how See-Thru Windows, Doors & Home Improvements assesses its legitimate interests against any potential impact on you in respect of specific activities by contacting See-Thru Windows, Doors & Home Improvements’ data privacy manager.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request (or in response to an inquiry from you) before entering into such a contract.

Changes to the General Privacy Policy and the Specific Policies About Certain Jurisdictions
From time to time we may change our General Privacy Policy and/or our specific policies about certain jurisdictions where we do business. We will notify you of any material changes to any of the above policies by posting an updated copy on our website. Please check our website periodically for updates.

General Privacy Policy
o   Effective Date: 6/14/2019
o   Last Revision Date: 2/21/2024
Policies Specific to Certain Jurisdictions

o   Virginia: Effective Date: 8/15/2023

GET A QUOTE